The Bit and Blade Experts –
Contact Us

Welcome to the Contact Us page for The Bit and Blade Experts! We're here to provide you with the support, product knowledge, and guidance you need, and our dedicated team of friendly operators is standing by to help with any questions about our products, services, or ordering process.


How to Reach Us

Our customer support team is available via both email and phone, ready to answer any questions you have about our extensive range of products or to assist you with your order:

[email protected]

(833) 332-5233

Email

For detailed inquiries, product information, or any special requests, reach out to us by emailing [email protected]. Our team is typically able to respond within 4 to 6 hours, Monday through Friday and within 6 to 12 hours Saturday or Sunday.

[email protected]

Phone

Prefer to speak with someone directly? Give us a call on our toll-free number at (833) 33-BLADE / (833) 332-5233. Our operators are knowledgeable about our product line and can assist you in finding the right tools bits and blades, safety equipment, or accessories to meet your specific needs. They can also help with tracking your order, handling returns or navigating our website.

(833) 332-5233

Working Hours

Phone Operating hours 9AM to 9PM
Monday through Saturday and 1PM to 9PM Sundays.

Common Reasons to
Contact Us

Product Inquiries: Our experts can help you determine which products best suit your project, offering guidance on the features, specifications, and advantages of various tools and accessories. From oscillating tool blades and drill bits to safety glasses and first aid kits, we’re here to ensure you make the best choice.

Order Assistance: Need help placing an order, tracking a shipment, or modifying an existing order? Our team can assist with every step of the ordering process, ensuring your experience is as seamless as possible.

Returns and Exchanges: We understand that sometimes a product may not be the perfect fit, and we’re here to help. If you need assistance with returns or exchanges, just reach out, and we’ll walk you through our simple return process.

Wholesale Inquiries: We welcome wholesale orders and bulk purchases. If you’re a contractor or a business in need of large quantities of our products, contact us to discuss volume discounts and options tailored to your needs.

 

FAQs

To make things easier, here are some frequently asked questions that may address some of your needs:
1Where is The Bit and Blade Experts located?
While we are based in NYC, we provide shipping nationwide, ensuring our products reach professionals and DIY enthusiasts across the country.
2Do you have a physical store location?
Currently, we operate online only to serve a broad customer base and keep our selection easily accessible. However, you can explore our full range of products at XXXXXXX.com
3How can I track my order?
After placing an order, you’ll receive a tracking number via email as soon as it ships. Use this number to track your shipment through our courier service partner.
4Do you offer bulk purchasing options?
Yes! We offer bulk purchasing for businesses and contractors. Contact us directly to discuss pricing, lead times, and available discounts for bulk orders.
5What is your return policy?
If you're not completely satisfied, we offer returns within 30 days of purchase for unused items. Contact us to start the return process, and our team will guide you through it.

Additional Support Services

We aim to offer more than just tools and accessories. Here are some additional ways we support our customers:

Product Recommendations: If you’re unsure which blade, bit, or safety gear best suits your project, we’ll gladly guide you. Just let us know your specific needs, and we can recommend products tailored to your application.

Product Care Tips: We believe that maintaining and caring for your tools is essential. If you have questions on how to best care for, clean, or store any of our products, feel free to ask.

Order Customization: For contractors with special requirements, we offer options to customize orders, including bulk quantities and specialized safety kits.

A Note from the Bit and Blade Experts Team

Our company was founded with a commitment to providing high-quality, durable, and safe tools and accessories. We understand that quality tools are a critical component of any successful project, whether you’re a professional in the field or working on a project at home.

We’re proud to serve as your trusted partner in finding the right products to meet your needs and elevate your work.

Thank you for choosing The Bit and Blade Experts! Whether you’re a longtime customer or a first-time visitor, we’re here to support you every step of the way. Contact us anytime for assistance, and we’ll be happy to help.
Here’s tool handing and tool operating procedure for your safety, courtesy of the Blade and Bit Experts!
Any questions regarding our production please email [email protected] or give us a call toll free at (833) 33-BLADE / (833) 332-5233

Send us a message

 

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